Here’s how I work.

Understand the challenge

I begin by listening to you and your organization’s needs so the work is grounded in real, lived experience rather than assumption.

  • I start with your perspective, then seek out the voices of stakeholders, users and other key groups.

  • Together, we land on clear scope, objectives, and deliverables.

Make sense of it together

I bring the research and our conversations together, working openly with you to surface insights and clarity out of complexity.

  • I piece together everything I’ve learned into a coherent picture and look for moments where thoughtful design can have real impact.

  • I keep communication open and honest, sharing findings as I go and bringing you along the journey.

Ideate and create

I prototype, test and refine designs to build something useful and true to your goals.

  • I design and prototype solutions shaped around your specific challenge, supported by strategy and findings.

  • I stay in open and ongoing dialogue with you to deliver a satisfying solution.

Grow and evolve

The work doesn’t end at delivery. I stay curious about the impact it’s making and remain open to evolving it as your needs change.

  • I welcome feedback from you and the people you serve, at any time.

  • I pay attention to the real-world impact of the work and stay open to adapting the work in the future as things evolve.

How we can work together.

Design Research

  • Learn about your challenge space and the people impacted by it

  • Used mixed methods to gather input and feedback from key groups

  • Compile findings, analyze data, and share insights with you and your team

This looks like:

  • Participant interviews

  • Observations and shadowing

  • Feedback surveys

  • Insight reports

Visual Communication

  • Develop engaging designs in print and digital formats

  • Support existing brand guidelines and business objectives

  • Convey complex information with clear and legible visuals

  • Adapt and translate 2D graphics into 3D experiential designs

This looks like:

  • Reports and policy books

  • Information graphics and brochures

  • Process maps and diagrams

  • Signage and wayfinding elements

Let's connect!

Co-design Facilitation

  • Collaborate on a workshop agenda to meet strategic outcomes

  • Craft presentations and materials to support participants

  • Guide people through activities that value each person’s contributions

  • Share back learnings and identify feasible next steps

This looks like:

  • Community engagement

  • Town halls and World Cafes

  • Posters, maps, and prompt cards

  • In-person or virtual sessions