Lawrence Ly is a service designer, researcher and visual communicator in Toronto. His work focuses on improving health, care, and well-being experiences for all people to thrive. Visualizing integrated care pathways for chronic conditions Mapping patient transfers in the ED Designing the Social Medicine Hub experience Creating an accessible advance care planning guide Co-designing a new transitional care experience for older people Making an interactive game about aging-in-place Exploring the complexities of aging-in-place through visual mapping Creating a policy roadmap to support seniors' advocacy Envisioning a supervised injection site Designing for the City of St. Albert